Using Technology To Better Serve Citizens. Nudging. March 18, 2016 http://www.governing.com/topics/health-human-services/gov-behavioral-insights-new-orleans-what-works.html?utm_medium=email&utm_source=Act-On+Software&utm_content=email&utm_campaign=The%20New%20Libertarian%20Supreme%20Court%20Justice&utm_term=Improving%20Government%20Outcomes%20and%20Lives%2C%20One%20Text%20at%20a%20Time